OUR GUARANTEE

We are fully committed to creating and providing the best standard of jewellery, which is why we offer a 24 month Guarantee for all purchases of jewellery/watches.

HOW DOES IT WORK?

If your product has any manufacturing defect within 12 months of your purchase, our guarantee entitles you to a one-time replacement of the piece - free of charge. In order to verify this for guarantee we require a clear photo or video outlining the fault, sent to our support team for review.

Please note if we cannot replace your item due to out of stock we will issue store credit.

This Guarantee is voided under any user damage issues (scratches and accidental breakage).

Please note this guarantee does not cover lost or stolen items.